CUSTOMER CARE

Shipping & Delivery

Clear information about processing, delivery and receiving your order.

Order processing

Orders are prepared after confirmation. Processing can take longer during sales, launches, weekends or public holidays.

Estimated delivery depends on your city and courier service. Provide a complete address and an active phone number to avoid delays.

Use the Track Order page or your courier tracking details when available. Support can assist if the tracking status has not updated.

Check the outer parcel before opening. Photograph visible damage and contact support promptly with your order number.

Update this page in WordPress with your exact courier charges, delivery estimates and free-shipping threshold before publishing the store policy.