Shipping policy
At Ruwah Beauty, we’re committed to delivering your beauty essentials safely and conveniently across Pakistan.
🚚 Delivery Across Pakistan
We currently offer delivery across Pakistan through trusted courier services.
📦 Processing Time
Orders are usually processed and dispatched within 1–2 business days after confirmation.
⏱️ Delivery Time
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
- Remote areas may require additional delivery time.
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
💰 Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.
📍 Order Tracking
Once your order has been dispatched, you may receive a tracking number via SMS, WhatsApp, or email, depending on the contact information provided during checkout.
📞 Incorrect Address or Contact Details
Please make sure your delivery address and phone number are correct before placing your order. Ruwah Beauty cannot be held responsible for delays caused by incorrect or incomplete information.
🔄 Failed Delivery
If a courier is unable to deliver your order because the customer is unavailable or cannot be contacted, additional delivery attempts or charges may apply.
❗ Damaged Package
If your package arrives visibly damaged, please contact us as soon as possible with clear photos/videos of the package and products so our team can review the issue.
📩 Need Help?
For any shipping-related questions or order assistance, please contact the Ruwah Beauty customer support team through the contact details provided on our website.