Shipping policy

At Ruwah Beauty, we aim to make your shopping experience simple and convenient.

Free Delivery Across Pakistan

Delivery is free on all orders across Pakistan. There is no minimum order requirement for free delivery.

Cash on Delivery

Cash on Delivery is available across Pakistan wherever our courier service supports delivery.

You can place your order online and pay the order amount when your parcel is delivered.

Order Processing

Once your order is confirmed, it will be prepared and handed over to our delivery partner for shipment.

Please make sure your name, phone number and delivery address are correct and complete when placing your order to avoid delays.

Delivery

Delivery times may vary depending on your location, courier operations, public holidays, weather conditions or other circumstances outside our control.

Customers may be contacted by the courier or our team if additional delivery information is required.

Failed Delivery

If delivery cannot be completed because the customer is unavailable, cannot be contacted, or the delivery information is incorrect, the parcel may be returned to us.

If you would like the order to be dispatched again, please contact our customer support team.

Order Tracking & Support

If you need help regarding your shipment or order status, you can contact us through:

Email: Ruwahbeauty@gmail.com
WhatsApp: Available through our website
Website: ruwahbeauty.com

Damaged or Incorrect Orders

If you receive a damaged, leaked, expired, incomplete or incorrect product, please refer to our Refund & Replacement Policy for details on how to submit a claim.